Mediations are conducted at the voluntary request of the parties. Our mission is to facilitate the parties' mutual resolution of their own disputes utilizing contemporary mediation techniques and specialized training in negotiation, impasse resolution and neutral case evaluation. Mediations can be conducted at our facility or any any site convenient to the parties. Upon the successful conclusion of a mediation, the parties will depart with a fully executed settlement document which memorializes each and every term of agreement reached by the parties. Thereafter, we remain available to deal with any follow-up matters which may arise.

In some instances, it is useful to employ a combined mediation/arbitration approach in order to facilitate a guaranteed prompt conclusion to a dispute. With this approach, the dispute is submitted to mediation. If, during the course of the mediation, the parties or the mediator determine that the process is deadlocked, the mediation is immediately converted to an arbitration.

At the voluntary request of all parties, any matter may be submitted to our experienced arbitrators for the rendering of a binding, non-appealable decision. Arbitrations can be conducted either formally or informally at the discretion of the parties. We also offer a bond-based program to guarantee that the prevailing party will be able to collect the award from the non-prevailing party without additional proceedings.

At the voluntary request of all parties, any matter may be submitted to our experienced arbitrators for the rendering of an appealable decision. Following the arbitrator's decision, any party may opt to appeal the decision to a three (3) arbitrator panel. The appeal may be handled as either a de novo matter, or on the record. If the parties chose this approach, a record of the arbitration proceedings will be made at the parties' expense.